To set up an e-mail account you need to know :

• Your USERNAME (e.g. ashley)
• Your PASSWORD (e.g. moonlight)
• Your E-MAIL ADDRESS (e.g. ashley@freeserve.com)
• The POP3 and SMTP SERVER NAMES (more about this below)

Dr. Mac's Jargon Buster
POP3 : I've seen TWO names for this one! "Point Of Presence" and "PostOffice Protocol" Put simply, you need to have this configuration in order to be able to RECEIVE e-mail on your computer.
SMTP : Stands for "Simple Mail Transfer Protocal" However, think of it as "SEND Mail Transfer Protocal" You need this configuration to be able to ... yes ... SEND e-mail from your computer.

You can see a list of popular ISP e-mail settings HERE

HOW TO CREATE AN E-MAIL ACCOUNT

• Open up Outlook Express.
• On the top menu bar, click on "Tools ... Accounts"
• The Internet accounuts box pops up. At the top, right corner, click on "Add ... Mail":
  

Hold your mouse over the ADD button and then click on Mail

    
     The following box pops up. Add in your Display name. This is the name that people will see          when they get an e-mail from you. You could add in just your first name, both your names,          Prof. J. Jones etc. For this example, we will use Ashley Anderson

	This is the name people will see when they receive an e-mail from you. Now, click on NEXT:

    
   The following box appears. Fill in the exact e-mail address you have registered with your ISP

Your FULL e-mail address must appear here. Now, click on NEXT

   
     The next box appears. Fill in the POP3 and SMTP lines CAREFULLY. In this example, we          are assuming that Ashley Anderson is connecting to Freeserve AND has a Freeserve
         e-mail account :

• In the next box, fill in your E-mail Account Name.
• WARNING : (1) Sometimes the username/account name used to dial-up your ISP (DUN) and log-in is DIFFERENT to the E-mail Username. Be aware of this. (2) Sometimes your e-mail user/account name will only be (for example) Ashley - but sometimes you will need to fill in your full E-mail address. Your ISP should have provided you with these details :

Make sure you fill in your account/username in the format that your ISP told you. Type in your password CAREFULLY. You will NOT be able to see it as letters! Tick "Remember password" Now click NEXT

AND THAT'S IT ! CONGRATULATIONS !

You've DONE IT ! Click on FINISH.

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DOUBLE-CHECK YOUR E-MAIL SETTINGS

• When you click FINISH, you will be back to the Internet Accounts box.
• Make sure you click on the "Mail" tab. (tabulation) on the top.
• You should see your newly created e-mail account.
• DOUBLE-CLICK on the name "pop.freeserve.com" (OR ... click ONCE to highlight it, and then click the button which says "Properties" on the right)

• The following box opens out. Change the "pop.freeserve.com" to something like Freeserve (or whatever your e-mail account is) This is not essential, but for cosmetic purposes it looks better !

For cosmetic purposes only! BUT ... it looks better in the list. Your Display Name and E-mail address should appear exactly as when you typed them in. Tick Include this account when receiving .... Now, you MUST click on APPLY

• Look at the top of the box ... click on the "Servers" tab.
• Double-check that all the configuration details are correct :

Make a final check that the POP3 and SMTP lines are correct. Make sure your Account name is correct. If you want to double-check your password, DELETE it here - and type it in again ... CAREFULLY. Tick "Remember password" If you have made any changes, don't forget to click on APPLY

FINALLY ... CLICK ON "O.K." AND YOU ARE READY TO SEND AND RECEIVE E-MAIL!
GOOD FOR YOU ! WELL DONE !

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REMEMBER - IF YOU DON'T KNOW THE SERVER SETTINGS FOR YOUR E-MAIL ACCOUNT - YOU MIGHT BE ABLE TO FIND THEM HERE

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Further tips and tricks to enhance e-mail can be found in Computer Clinics 23 - 24 and 26
Healthy medicines to improve your dial-up connection (DUN) and Internet settings are in Clinics 18 and 19

Thanks for joining me at my Clinic!

Best wishes ... and Happy E-mailing!

Dr. Mac